Shipping Policy

Processing Time

All orders are processed within 1–3 business days. You'll receive a confirmation email when your order is placed and another with tracking when it ships.

United Kingdom

• Standard Shipping (2–11 business days): £3.95 — FREE on orders over £30
• Express Shipping (2–7 business days): £9.95 — FREE on orders over £100

Europe

• Standard Shipping (2–11 business days): £5.95
• Express Shipping (2–7 business days): £9.95 — FREE on orders over £100

Personalised Jewellery

Our jewellery is made to order especially for you. Please allow 2–3 business days for your piece to be crafted and dispatched, after which standard delivery times apply. Jewellery may arrive separately from other items in your order.

Other Destinations

Shipping options and rates for other countries are calculated at checkout.

Tracking

Once your order ships you'll receive a tracking number by email. Please allow 24–48 hours for tracking to update in the carrier's system.

Delays

Shipping may occasionally be delayed during peak seasons or due to carrier issues. If your order seems late, contact us and we'll chase it up right away.